Cummins-Wagner Co., Inc. is a stocking distributor and manufacturer’s representative of industrial and mechanical equipment. We handle leading brands of process equipment, water/wastewater, fluid handling, compressed air, plumbing and heating equipment. The company is also engaged in the assembly and after-market repair and service of these and related products.
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Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two employee company in a one room office. Without a well recognized major brand product line, their commitment to customer service was the company's sole strength.
This commitment to customer service, allowed the company to grow and attract major product lines. Recognizing that the ownership had bred the dedication that resulted in the success of their customer-driven business, they established an ESOP and sold the company to the employees in 1985.
Today, the company's strength comes from both the superb product lines that are distributed and the total dedication of its over 150 Employee Owners to the principle of customer satisfaction.
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To be the premier Manufacturer’s Distributor / Representative company for sales and service of equipment and machinery to the industrial, process, heating and cooling markets in our trading areas. Some of the services we provide in accomplishing this are:
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Problem Analysis
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Product Selection
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Coordination/Scheduling
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Shipment
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Quotation and Presentation Development
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Warranty and/or Exchange
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Field Start-up
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Implementation
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Extended Service Contracts
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Custom Packaging
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Order Translation/Processing
The company's products are largely marketed and/or sold to manufacturing plants, mechanical and plumbing contractors, plumbing and heating wholesalers, consulting engineers, utilities, institutions, government, transportation and service companies. The company trades in the mid-Atlantic area, largely Maryland, Virginia, Washington, D.C., Delaware, central Pennsylvania, northeastern West Virginia, and New York.
Internally, the company separates markets into three categories:
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Industrial Sales: Oriented primarily to the end user in manufacturing, utility, institutional and most government plants and/or facilities.
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Commercial Sales: Oriented primarily to the heating, ventilating, and air-conditioning market where consulting engineers, plumbing and heating wholesalers, and mechanical contractors are the targets for promotion, downstream distribution, and sales.
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Municipal Sales: Currently available in New York State, our municipal sales team provides engineering expertise and product selections for water and wastewater treatment to municipalities, consulting engineers, contractors and homeowners.
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For the most part, the company functions as a stocking distributor for the products it sells, though in a few cases it acts as an agent on behalf of a manufacturer. The company provides both factory authorized and independent field and shop services.
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As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. (For more information on ESOPs, visit www.esopassociation.org)
We view our vendors as partners, and our commitment to each is without reservation. Together we must formulate strategic plans that will enable us not only to realize short term sales objectives, but those that will allow us to lead, and if possible, dominate our market.
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The company continually invests not only in physical assets, .... inventory, tools, and facilities, but also in the latest communication and computer technology for the rapid collection, analysis, and transmission of data. We believe that time is of the essence in every facet of our business, and that the rapid exchange of information is vital to our success, whether such information is for the benefit of our customers, our sales force, or our trading partners. We strive to be on the cutting edge in the application of technology and equipment that will allow us to better serve both our upstream and downstream trading partners.
The company's employee compensation package is second to none in the industry, consistent with the belief that our employees represent our most important asset. We are able to attract, hire, train and retain top-notch employees by meeting both short and long term needs of the employees. The Company is an Equal Opportunity Employer.
The company deals in products manufactured by others that are generally associated with the conversion of energy to work for use in heating, cooling, utility and manufacturing processes. Principal product categories are pumps, air compressors and dryers, boilers, commercial water heaters, cooling towers, heat exchangers, pressure gauges, thermometers, mechanical seals, and steam, hydronic, and fluid specialties.
The company's field service departments provide field start-up, warranty, and aftermarket repair service when appropriate. The company has assembly and light fabrication shops at all facilities. For heavier fabrication or off-site turn-key projects, the company will sub-contract with competent outside firms.
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